Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claraleen Koichy

Weno

Summary

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Diocese of the Caroline Islands
10.2024 - 12.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Cashier

GAMEROOM
10.2023 - 08.2024
  • Counted money in drawers at beginning and end of each shift.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Surveyor

CPUC
05.2023 - 08.2023
  • Performed field calculations to complete assessments.
  • Gathered, organized and modeled data for reports and presentations.
  • Collaborated with engineers, architects, and construction professionals to ensure accurate information was incorporated into designs.
  • Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.

Secretarial Assistant

Office of Pandemic Unemployment Assistance
09.2021 - 09.2022
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
  • Assisted in preparing timely and accurate reports for management decision-making purposes.
  • Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.

Education

Liberal Arts

Chaminade University of Honolulu
CHUUK FSM

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

Chuukese
Native or Bilingual
English
Full Professional

Timeline

Customer Service Cashier

Diocese of the Caroline Islands
10.2024 - 12.2024

Customer Service Cashier

GAMEROOM
10.2023 - 08.2024

Surveyor

CPUC
05.2023 - 08.2023

Secretarial Assistant

Office of Pandemic Unemployment Assistance
09.2021 - 09.2022

Liberal Arts

Chaminade University of Honolulu

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Claraleen Koichy