Ana Lainez
Tegucigalpa
Summary
Skilled in both verbal and written communication, I excelled at CyraCom as a Spanish Interpreter, leveraging my native Spanish and advanced English to enhance client satisfaction significantly. My adept interpersonal skills and proficiency in translation services fostered clear, culturally sensitive interactions, contributing to improved healthcare outcomes.
Overview
3
3
years of professional experience
Work History
Spanish Interpreter
CyraCom
Remote
05.2023 - Current
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Community Dietitian
PRONADERS
Cane, Honduras
11.2022 - 05.2023
- Enhanced patient outcomes by conducting thorough nutritional assessments and providing personalized dietary recommendations.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients with various medical conditions.
- Improved overall community health by developing and implementing nutrition education programs.
- Built strong relationships with local organizations to promote healthy eating habits in the community.
- Coordinated efforts with government agencies, non-profit organizations, and other healthcare providers to address widespread malnutrition issues within targeted populations.
- Developed culturally sensitive educational materials that catered to diverse populations within the community.
Medical Interpreter
Interpretia
Remote
02.2022 - 10.2022
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
Dietitian Nutritionist
Hospital San Felipe
Tegucigalpa, Honduras
11.2021 - 02.2022
- Streamlined hospital menu planning by incorporating evidence-based nutritional guidelines and accommodating various dietary restrictions.
- Reduced malnutrition rates among patients by closely monitoring nutritional status and adjusting care plans as needed.
- Conducted comprehensive nutritional assessments to identify areas of concern and develop appropriate interventions.
- Collaborated with interdisciplinary healthcare teams for holistic patient care and improved overall wellbeing.
Education
Bachelor of Science - Nutrition And Dietetics
Universidad Nacional Autonoma De Honduras
Tegucigalpa, Honduras11.2023
Skills
- Native Spanish
- Advanced English
- Basic French
- Verbal Communication
- Memory retention
- Translation Services
- Note-taking Techniques
- Interpersonal Communication
- Client Service
- Accurate Translation
Timeline
Spanish Interpreter
CyraCom
05.2023 - Current
Community Dietitian
PRONADERS
11.2022 - 05.2023
Medical Interpreter
Interpretia
02.2022 - 10.2022
Dietitian Nutritionist
Hospital San Felipe
11.2021 - 02.2022
Bachelor of Science - Nutrition And Dietetics
Universidad Nacional Autonoma De Honduras