Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Andrea Sofia Portillo Osorio

Andrea Sofia Portillo Osorio

Customer Support
Col. Kennedy 5ta Entrada, Tegucigalpa

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Customer Experience Agent

ResultsCX
09.2022 - 08.2024

Education

No Degree - Licenciatura En Mercadotecnia

Universidad Tecnologica De Honduras
Anillo Periferico Sur, Sector La Cañada , TGU
05.2001 -

High School Diploma -

Instituto Adventista Metropolitano
Colonia Tepeyac, Tegucigalpa, Honduras
05.2001 -

Skills

    Call center experience

    Call Control

    Problem-Solving

    Adaptability and Flexibility

    Team Collaboration

    Time management abilities

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Experience Agent

ResultsCX
09.2022 - 08.2024

No Degree - Licenciatura En Mercadotecnia

Universidad Tecnologica De Honduras
05.2001 -

High School Diploma -

Instituto Adventista Metropolitano
05.2001 -
Andrea Sofia Portillo OsorioCustomer Support