Esteban Rodas
Tegucigalpa
Summary
I am a proactive person, excellent teammate, organized and responsible. Really enjoy learning new things, as well as having the ease of learning in any area of work to develop. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Language
Work History
QA
Intouch Cx
01.2023 - 07.2023
- 6 months experience as QA in the Intouch Cx company
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Demonstrated strong organizational and time management skills while managing multiple projects
Technical Support Representative
Startek
09.2021 - 10.2022
- General customer service.
- Conducted thorough research on reported issues, identifying root causes and implementing effective fixes to prevent future problems.
SME
Teleperformance
10.2021 - 09.2022
- Operations support for 3 months
- Established a positive learning environment by fostering strong relationships with students, parents, and colleagues
Education
Intern of the technical degree in functional therapy -
University, National Autonomous University of Honduras
Bachelor of Humanities - undefined
School, Shadai School, School
Skills
Ease of words
Business communication skills
Work under pressure
Good interpersonal relationships
Leadership
Multitasking
Fluent in English
Active Listening
Verbal Communication
Organization and Time Management
Data Management
Interpersonal Communication
First Aid/CPR
Friendly, Positive Attitude
Analytical and Critical Thinking
Computer Skills
Identity
0801-2002-14476
Personal Information
Date of Birth: 06/03/02
References
- Paolo Castellanos, Teleperformance, Operations Supervisor, +504 9669-6135
- Hugo Serrano, Teleperformance, Operations Manager, +504 3234-3162
Timeline
QA
Intouch Cx
01.2023 - 07.2023
SME
Teleperformance
10.2021 - 09.2022
Technical Support Representative
Startek
09.2021 - 10.2022
Intern of the technical degree in functional therapy -
University, National Autonomous University of Honduras
Bachelor of Humanities - undefined
School, Shadai School, School