Nahomy Bellaly Vides Chinchilla
Undergraduate Intern
Tegucigalpa
Summary
Developed exceptional communication and linguistic skills in multilingual environment. Excel in managing and interpreting complex information across different languages and cultures. Looking to transition into new field, leveraging abilities to facilitate clear and effective communication and collaboration.
Overview
2024
2024
years of professional experience
2
2
Languages
Work History
Translator and Interpreter in Medical Brigades
Fundacion Rice
- Enabled smoother conversations for patients with foreign doctors by offering real-time interpretation support, english to spanish and vice versa.
- Interpreted conversations simultaneously to help both parties handle medical needs or manage personal concerns.
Social Media Specialist
PartnerHero
04.2023 - 08.2023
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
Costumer Service Agent
Startek
10.2021 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
Education
Bachelor's Degree - International Trade
Universidad Autonoma De Honduras
Tegucigalpa, Honduras 05.2001 -
High School Diploma -
University of Missouri High School Program
Columbia, Missouri 65211 U.S.A. 05.2001 -
Professional Technical Baccalaureate - Hotel Administration
Mayatan Bilingual School
Copan Ruinas, Honduras 05.2001 -
Skills
Fluent in english
Cultural awareness
Written translation
Continuous learning mindset
Effective communication techniques
Team collaboration aptitude
Relationship building
Cross-cultural communication
Customer engagement
Timeline
Social Media Specialist
PartnerHero
04.2023 - 08.2023
Costumer Service Agent
Startek
10.2021 - 03.2023
Bachelor's Degree - International Trade
Universidad Autonoma De Honduras
05.2001 -
High School Diploma -
University of Missouri High School Program
05.2001 -
Professional Technical Baccalaureate - Hotel Administration
Mayatan Bilingual School
05.2001 -
Translator and Interpreter in Medical Brigades
Fundacion Rice
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