Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic

Paola Nicolle Guzmán Rivera

Medical Interpreter/ Pharmacist Assistant
Tegucigalpa

Summary

Dynamic Certified Medical Interpreter with extensive experience at LanguageLine Solutions, adept at navigating complex medical scenarios with cultural sensitivity. Proven ability to enhance team productivity through targeted training initiatives and effective coaching. Skilled in medical terminology and patient confidentiality, consistently delivering high-quality service while fostering a collaborative environment.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Certified Medical Interpreter

LanguageLine Solutions/ Interpretia/ Megonetworks
Tegucigalpa , Departamento De Francisco Morazán
05.2019 - Current
  • Navigated challenging situations involving emotional or distressed patients with professionalism, compassion, and cultural sensitivity.
  • Enabled timely diagnoses and treatment decisions by interpreting complex medical instructions and explanations for non-English speaking patients.
  • Utilized advanced knowledge of medical terminology to interpret highly specialized fields such as oncology, cardiology, or neurology, and every specialty appointment successfully.
  • Coached new interpreters on best practices for medical interpretation, promoting a high standard of service within the department.
  • Maintained up-to-date professional certification through continuous learning and participation in relevant training programs or workshops.
  • Interpreted spoken and written languages other than English and vice versa.

Training Leader

Cultural Exchange Program
Vancouver , British Columbia
08.2017 - 03.2019
  • Boosted team productivity by designing targeted skill development workshops and hands-on learning activities.
  • Evaluated training needs through assessments and feedback, leading to tailored training interventions.
  • Improved overall team efficiency by providing specialized coaching sessions for individual contributors as needed.
  • Coordinated training for new arrivals to impart information about exchange policies, requirements and performance strategies.
  • Developed and implemented lesson plans and teaching aids such as reference materials and videos.
  • Arranged meeting spaces and supporting materials for each class.
  • Chaired staff and monthly management meetings, communicating current progress towards training goals to staff and senior management.
  • Provided coaching and mentoring to exchange participants.

Education

Bachelor of Science - Chemistry And Pharmacy

Universidad Nacional Autónoma De Honduras
Tegucigalpa, Honduras
05.2001 -

Skills

Patient confidentiality

Language fluency

Continuing education

Time management

Problem-solving abilities

Multitasking

Goal setting

Problem-solving aptitude

Public speaking

Analytical thinking

Additional Information

I am a very proactive and fast learner with strong knowledge in my field. I quickly adapt to new challenges. I am constantly and consistently demonstrating intelligence, initiative and my ability to solve problems in an effective manner.

Interests

Chemistry

Pharmacy and medications

Learning new skills

Volunteering

Timeline

Certified Medical Interpreter

LanguageLine Solutions/ Interpretia/ Megonetworks
05.2019 - Current

Training Leader

Cultural Exchange Program
08.2017 - 03.2019

Bachelor of Science - Chemistry And Pharmacy

Universidad Nacional Autónoma De Honduras
05.2001 -

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Paola Nicolle Guzmán Rivera Medical Interpreter/ Pharmacist Assistant